Tools to Use in Online Promotions
Five tools to enhance relationship building through online promotions:
1. PERSONALIZED WEB COUPONS. These help to increase online/offline brand loyalty.
2. ONLINE SAMPLING. This tool rewards frequent shoppers and gives new customers product/brand incentive.
3. MINI SITES. A mini site gives the promotion an opportunity to collect consumer information, build a database of customers, track metrics and optimize exisiting Web presence of company.
4. EMAIL. Opt-in email campaigns can build rich databases for future targeted communications. It also promotes referrals.
5. LOYALTY PLATFORMS. Measurable tool to increase traffic, provide incentive and show ROI.



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